For Deutsche Telekom AG, data protection and data security within the group always has the highest priority.

We therefore view the protection of your personal data in every area of your business processes very seriously. You will find more information on our data protection principles under Privacy Code of Conduct of Deutsche Telekom (*.pdf, 142 KB).

This declaration on data protection explains how this information will be used within the Group Deutsche Telekom whilst visiting our website. However, this policy does not apply to other websites of companies not belonging to the group, even though these external websites are linked to this or any other website of Deutsche Telekom AG. Should you wish to receive information on the acquisition and automatic processing of person-related data in the Deutsche Telekom Group, we kindly ask you to contact these companies directly or use our contact form.

Data acquisition and data processing of person-related data

When visiting our websites, our web server records temporarily, the domain names and the IP-address of the querying computer together with the access date, client data query (client name and URL), HTTP response code and the website from where you are visiting plus the number of bytes transferred within the course of the connection. We may save some information on your computer in form of cookies so that we can optimise our website to your preferences.
Personal-related data above and beyond (your) name, address, phone number or E-mail address are not registered unless you provide us with the information voluntarily, e.g. when placing an order online for a product, service, survey, competition or an inquiry for information. Personal-related data, registered when visiting websites of companies of German Telekom AG will only be processed in accordance with the legal provisions of the country in which the respective company is lodged.

Use and transfer of person-related data

We will only use your technical data for the purpose of technical administration of the website to better fulfil your wishes and/or requirements. Only if you have given us your consent beforehand, we will use these data for product-related surveys or marketing-related purposes within the parameters required for each respective case. We will make data available to state authorities when this is required by law. Our employees and business offices are required to maintain strict confidentiality.

Customers freedom of decision

The companies of Deutsche Telekom AG approach customers to provide information about special offers or news on products and services. If you register on our web site or place an order for services or products, please inform us directly if you wish to receive advertising material. As a client of Deutsche Telekom AG, we will, of course, freely provide you with all necessary information about amendments concerning existing service contracts (e.g. rate changes).

Freedom of information

On written request, the respective company of the group Deutsche Telekom AG will inform you what aspect of your personal data (e.g. name, address) has been saved.

Security

To secure your personal-related data against unauthorized access and misuse, we have taken extensive technical and operational safety measures. Our security measures are revised regularly and adjusted to technological advancements.

Contact

To secure your personal-related data against unauthorized access and misuse, we have taken extensive technical and operational safety measures. Our security measures are revised regularly and adjusted to technological advancements.  contact form.